Return Policy

If you are not completely satisfied with your purchase or gift, please return the package, including receipt, within 60 days. Use the shipping carrier most convenient for you, and send the package to the following address:

The Exodus Road ATTN: Shipping Department
P.O. Box 1681 
Colorado Springs, CO 80901

Upon receipt of your return, we will issue a credit to your card used for the original transaction, for the cost of the item including taxes. If you do not have a receipt, please email with details. Shipping fees are non-refundable.

If your item arrives damaged, or different from the item you ordered, we will work with you to replace it as quickly as possible, at no additional shipping cost. Email Customer Assistance at if you receive a damaged or mistaken product. Please reference the four-digit order number found at the top of the order confirmation email.

If you have any questions about our return, exchange, or damage policies, please contact Customer Assistance by email at Please include your name along with order reference number and we will get back to you within 2 business days. You can also call our office directly at: 1-844-4-EXODUS or 719-941-9755. We'd love to hear from you if you have any problems or suggestions!

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